I turn evolving enterprise systems into training that gets users ready on time.
20+ years in learning and development, including a decade in instructional design, designing, developing and delivering end-to-end learning for ERP & SaaS implementations and business transformations, including IFS Cloud, Duck Creek, Yardi Voyager, Oracle HCM and Salesforce. Kirkpatrick-certified, TAE40110-qualified in training facilitation, and fluent in AI-augmented content workflows. I build the tools as well as the training.
Tools and learning experiences I design and build using AI such as Claude and Codex, as part of my daily workflow. Proof that I don't just write about AI in L&D; I ship with it.